FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping mostly by ePacket. Shipping to Australia also includes shipping by DPEX and to Canada UBI. In the case of the USA, products are shipped by USPS.
.
SHIPPING TO 39 COUNTRIES
We are proud to offer you free shipping services. For this purpose we chose shipping services that provide the best balance and solution between cost effectiveness and expediency. Currently this service is available only to customers from the countries listed below. We regret that we are unable to accept purchases from customers living in countries not on our list. We are monitoring the situation and hope that this will change in future.
| Australia | Austria | Belgium |
| Brazil | Canada | Denmark |
| Finland | France | Germany |
| Greece | Hong Kong | Hungary |
| Ireland | Indonesia | Israel |
| Italy | Japan | Kazakhstan |
| Luxembourg | Malaysia | Mexico |
| Netherlands | New Zealand | Norway |
| Poland | Portugal | Russia |
| Saudi Arabia | Singapore | Spain |
| South Korea | Sweden | Switzerland |
| Thailand | Turkey | Ukraine |
| United Kingdom | United States | Vietnam |
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that your shipping delivery for the same purchase may be split over one or more packages based on the best logistics for getting your purchase to you and that you are aware that you may get custom fees when they arrive at your country.
SHIPPING TIME
Shipping times vary by location. These are our estimates
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. As previously mentioned, items in the same purchase may for logistical reasons need to be sent in separate packages even if you have specified combined shipping.
If you have any queries, please contact us at support@charmgarm.com and we will do our best to help you out.
